In the Schrems II decision, the CJEU held that the EU-U.S. governmental agencies to access his data. The Schrems II decision stemmed from a complaint made by an Austrian data subject, Maximillian Schrems, concerning transfers of his personal data to the United States and the potential for U.S. In July 2020, the Court of Justice of the European Union (the “CJEU”) ruled on case C-311/18 (commonly referred to as the “ Schrems II decision ”) concerning the validity of data transfers outside the EEA. Zoom assists customers in fulfilling their obligations when data subjects exercise the rights attached to the personal data processed using our services (such as requests for information, access, rectification, and deletion).Zoom maintains appropriate technical and organizational security measures to protect the personal data we process.Zoom strives to be transparent and commits to using personal data only as stated in our agreement about delivering our services or as otherwise instructed by our customers.Zoom’s contractual commitments relevant to the GDPR: Zoom provides these commitments to all our customers by incorporating Zoom’s Data Processing Addendum into the Zoom Terms of Service. The GDPR requires that data controllers (such as organizations and developers using Zoom’s services) only use data processors (such as Zoom) that process personal data on the data controller’s behalf and provide adequate guarantees to meet specific requirements of the GDPR. The following key facts reflect Zoom’s commitment to data protection practices.Ĭontractual GDPR commitments for all Zoom customers Zoom is here to help and support our customers in their role as data controllers. Zoom acknowledges that our customers (data controllers) need to ensure that Zoom (the data processor) implements technical and organizational measures in a manner that aligns with the GDPR’s compliance obligations. Zoom applauds the GDPR as an opportunity to build a stronger data protection foundation for the benefit of all.

That’s why we strive to protect and secure our customers’ communications to the highest levels, such as the data privacy obligations in the European Economic Area (“EEA”) – primarily the General Data Protection Regulation (the “GDPR”). Zoom’s mission is to deliver happiness through frictionless video communications, and we understand that such happiness requires privacy and security.

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